FAQ

Shipping

How much is shipping?
Shipping to the USA is free and tracked on every order.

How long does delivery take?
Orders are processed in 1–3 business days and delivered in about 10–14 business days. You'll get a tracking number by email.

The product

What does LUMERA™ Body Sculpt do?
It combines soothing heat, adjustable suction and a gua sha-inspired massage shape in one cordless device for your at-home self-care routine.

How long does the battery last?
The 1200 mAh rechargeable battery gives up to about 50 minutes of use per charge. It charges with USB-C.

How do I use it?
Start on the lowest heat and suction setting and glide the device slowly over the area for a few minutes. Always follow the included instructions.

Which colors are available?
Gold and Red.

Is it a medical device?
No. LUMERA is a personal self-care device and is not intended to diagnose, treat or cure any condition. If you are pregnant, have a medical condition or recently had surgery, ask a healthcare professional before use.

Orders & returns

Is there a discount for buying more?
Yes. Buy 2 and save $20, applied automatically at checkout.

Can I return it?
Yes, within 20 days of delivery. See our Returns & Refunds page.

How can I contact you?
Email cadria@outlook.es. We usually reply within 1–2 business days.